Technical Lead SAP DS/IS
Position Summary
The SAP Data Services / SAP Information Steward Technical Lead will deliver operational excellence for our solutions built in SAP Data Services and SAP Information Steward. This role will work in a team of high performing Developers and Data Engineers, and will report to SAP Data Platforms Manager, India Operations, and partner with Americas Operations, of Solution Engineers and Product Owners, to build, enhance and maintain Data Solutions across Cloud and On-premises applications. This individual must have deep technical acumen in data warehousing environments as well as Agile practices.  Understanding how to efficiently leverage solutions to provide optimal value will also be critically important.
Job Duties:
  • Work as a high performing SAP Data Services / SAP Information Steward Developer to effectively operationalize data solutions being built in Data Warehousing environments.
  • Must be able to work independently and as a team player and be open to understanding changing scope of technical tools as and when needed to deliver solutions.
  • Work as a Technical Lead to assist other developers.
  • Actively collaborates and coordinates priorities with their management colleagues and the Americas Operations team.
  • Must be involved in early Design reviews/ testing to drive a robust solution and look for continuous improvements where possible.
  • Coordinate with various vendors like Teradata, AWS, SAP etc. when there are product bugs and get them fixed.
  • Works with cross-functional teams delivering enhancements and projects.
  • Should have the flexibility to work other hours for Priority 1 and Priority 2 incidents as needed.
  • Actively drives continuous improvement/automation activities and solicits recommendations from other team members to ensure the right solutions are implemented at the right time.
  • Design and build complex industrialized pipeline processes to be used across the enterprise.
  • Works across domains to ensure alignment with Cloud teams, SAP functional and technical teams, data security, governance, and quality controls.
  • Adapts precedent and may holistically change standard operating procedures to develop new solutions.
  • Participates in architectural strategies for data modelling, design, and implementation within the responsible data domains.
  • Serves as a domain expert and go-to SME (subject matter expert) for all things data related.
  • Monitoring of Daily job Schedules, working with other teams to resolve operational issues to ensure proper data refresh.
  • Other duties as assigned.
Required Qualifications:
  • Bachelor’s degree in computer science, computer engineering, information systems, or equivalent work experience
  • Minimum of 10 years of experience with IT development and/or operations domains with 5 years of expertise in SAP Data Services and/or SAP Information Steward.
  • Proficiency in configuring and managing integration flows, real-time data replication, data transformation, and troubleshooting, as well as experience with adapters, APIs, and security protocols.
  • Knowledge of Workflows, Data Flows, Loops, Real-time Job Processing, Performance Tuning, Substitution Parameters, System Configurations and Data Stores.
  • Excellent communication and interpersonal skills to explain complex concepts and technologies to diverse audiences.
  • Great attitude with Teamwork, Commitment and Accountability
  • Operational experience with solutions built on data platforms and managed services, data lakes, data warehousing, analytics tools, data visualization, and machine learning capabilities.
  • Working knowledge of data governance concepts, tools and processes supporting a complex organizational environment.
  • Ability to perform end to end testing and debug issues.
  • Document root cause analysis and SOPs (Standard Operating Procedures) to standardize and stabilize daily operations.
  • Must have working knowledge of ADO to promote code/release packages into upstream environments.
  • Practical experience with Agile practices
  • Experience collaborating with technical product teams including offshore resources and working in matrixed environments.
  • Excellent skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and observability.
Preferred Qualifications:
  • 2+ years of Lean / Agile project delivery experience.
  • Experience or basic knowledge of Identity and Access Management.
Working Hours:
  • Aligned to Bridgestone (West) Nashville Head Office business hours overlap at least until 12PM Central Time Zone


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